Privacy Policy
Your privacy is important to us. This policy explains how Pro QR Code Generator collects, uses, and protects your personal information.
Data Protection
We use industry-standard security measures to protect your data
No Data Selling
We do not sell your personal information to third parties
Minimal Collection
We only collect data necessary to provide our services
Quick Navigation
1. Overview and Scope
This Privacy Policy describes how Pro QR Code Generator ("we," "us," or "our") collects, uses, discloses, and protects personal information when you use our website and services (collectively, the "Service").
We are committed to protecting your privacy and handling your personal information with care and respect. This policy applies to all users of our Service, including visitors, registered users, and subscribers.
By using our Service, you consent to the collection and use of your personal information as described in this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.
Important Notice
This Privacy Policy only applies to information collected through our Service. It does not apply to information collected offline or through other means, including information collected by third-party websites or services that may link to or be accessible from our Service.
2. Information We Collect
We collect several types of information from and about users of our Service:
2.1 Personal Information You Provide
- Account Information: When you create an account, we collect your name, email address, and password
- Payment Information: When you purchase a subscription, we collect billing information through secure payment processors
- Communication Data: When you contact us, we collect your email address and any information you provide in your message
- Profile Information: Optional information you may choose to provide in your account profile
2.2 Automatically Collected Information
When you use our Service, we automatically collect:
Technical Information
- IP address
- Browser type and version
- Device information
- Operating system
Usage Information
- Pages visited
- Time spent on pages
- QR codes created
- Features used
2.3 QR Code Content
We store the content you encode in QR codes to provide our services. This may include:
- URLs and website links
- Contact information (vCards)
- WiFi network credentials
- Text content
- Email content
- Other data you choose to encode
Data Protection
QR code content is encrypted and stored securely. We do not share this content with third parties except as necessary to provide our services.
3. How We Use Your Information
We use the information we collect for the following purposes:
| Purpose | Information Used | Legal Basis |
|---|---|---|
| Provide and maintain our Service | Account info, QR content, technical data | Contractual necessity |
| Process payments | Payment information | Contractual necessity |
| Communicate with you | Email address, communication data | Legitimate interest |
| Improve our Service | Usage data, technical information | Legitimate interest |
| Ensure security | IP address, technical data, usage patterns | Legitimate interest |
| Comply with legal obligations | All information as required | Legal obligation |
3.1 Analytics and Performance
We use analytics tools to understand how our Service is used and to improve user experience. This includes:
- Tracking QR code scan statistics (when enabled by users)
- Analyzing website traffic patterns
- Monitoring service performance
- Identifying and fixing technical issues
3.2 Marketing Communications
With your consent, we may send you promotional emails about:
- New features and updates
- Special offers and discounts
- Service announcements
- Product recommendations
You can opt out of marketing communications at any time by using the unsubscribe link in our emails or contacting us directly.
4. Data Protection and Security
We implement appropriate technical and organizational measures to protect your personal information:
4.1 Security Measures
Encryption
All data transmitted between your device and our servers is encrypted using TLS/SSL technology
Secure Storage
Data is stored on secure servers with restricted access and industry-standard firewalls
Access Control
Strict access controls limit employee access to your personal information
Regular Audits
Regular security assessments and vulnerability testing
4.2 Data Retention
We retain your personal information only for as long as necessary:
- Account Data: Retained while your account is active and for 2 years after deactivation
- QR Code Content: Retained while you have an active account and for 30 days after account deletion
- Payment Information: Retained as required by law (typically 7 years for tax purposes)
- Analytics Data: Retained for 3 years in anonymized form
4.3 Data Breach Procedures
In the event of a data breach, we will:
- Notify affected users within 72 hours of discovery
- Notify relevant authorities as required by law
- Take immediate steps to contain and remediate the breach
- Implement additional security measures to prevent future breaches
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our Service.
6. Third-Party Services and Sharing
We may share your information with third parties only in the following circumstances:
6.1 Service Providers
We work with trusted third-party providers who assist us in operating our Service:
- Payment Processors: Stripe, PayPal for processing payments
- Hosting Services: AWS, Google Cloud for server infrastructure
- Analytics Providers: Google Analytics for usage analysis
- Email Services: SendGrid for email delivery
- Customer Support: Zendesk for support ticket management
All service providers are contractually obligated to protect your information and use it only for the services they provide to us.
6.2 Legal Requirements
We may disclose your information if required by law or in response to:
- Court orders or legal processes
- Government requests or investigations
- Enforcement of our Terms of Use
- Protection of our rights, property, or safety
6.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such change and provide choices about your information.
No Sale of Personal Information
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
7. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
Your Data Protection Rights
Right to Access
Request copies of your personal information
Right to Rectification
Request correction of inaccurate information
Right to Deletion
Request deletion of your personal information
Right to Restrict
Request restriction of processing your information
Right to Portability
Request transfer of your data to another service
Right to Object
Object to processing of your personal information
How to Exercise Your Rights
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.
For security purposes, we may need to verify your identity before processing your request.
8. Children's Privacy
Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. We will take steps to remove such information from our servers.
For users between 13 and 18 years old, we recommend that parents and guardians review and discuss this Privacy Policy with their children to ensure they understand how their information may be used.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country.
We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy when transferred internationally:
- Standard contractual clauses approved by the European Commission
- Adequacy decisions for countries with appropriate data protection laws
- Binding corporate rules for intra-group transfers
- Other legally approved mechanisms for data transfer
By using our Service, you consent to the transfer of your information to countries outside your country of residence.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by:
- Posting the new Privacy Policy on this page
- Sending an email notification to registered users
- Updating the "Last Updated" date at the top of this policy
- Displaying a notice on our website for significant changes
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Your continued use of the Service after any changes to this Privacy Policy constitutes your acceptance of the updated policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
- Email: [email protected]
- Address: 165 University Avenue, Suite 200, Palo Alto, CA 94301, United States
- Response Time: We aim to respond to privacy-related inquiries within 48 business hours
For data protection officer (DPO) inquiries, please include "ATTN: Data Protection Officer" in your subject line.
If you are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority.